service quality dimension definition
2019年5月13日—Servicequalityisanassessmentofhowwelladeliveredserviceconformstotheclient'sexpectations.Servicebusinessoperatorsoften ...,AccordingtoOlivercitedinAlamgirandShamsuddoha(2003)servicequalityisthedifferencebetweenactualserviceperformanc...
Service Quality
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2022年8月8日—5dimensionsofservicequality·1.Reliability·2.Tangibility·3.Empathy·4.Responsiveness·5.Assurance.Assuranceistheconfidence ...
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